Privacy Policy

Sustainable fashion

At Florists AZ, we are committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from floristsaz.com.

1. Information We Collect

When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, and time zone. Additionally, as you browse the site, we collect information about the individual web pages or products that you view.

When you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including:

Order Information: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Recipient Information: If you are sending flowers to someone else, we collect their name and delivery address to fulfill the service.

2. How We Use Your Information

We use the Order Information that we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

Communicate with you;
Screen our orders for potential risk or fraud;
Provide you with information or advertising relating to our floral products or resin services (if you have opted in).

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

WooCommerce: We use WooCommerce to power our online store.
Payment Processors: We use secure third-party payment gateways (like Stripe or PayPal) to process payments. We do not store your full credit card details on our servers.
Analytics: We may use Google Analytics to help us understand how our customers use the site.

4. Data Retention

When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. Your Rights

If you are a resident of certain jurisdictions, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

6. Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.